Overview
At Clay Kitchen, we are committed to ensuring that your delicious seafood orders reach you fresh, hot, and in the quickest time possible. Our Shipping and Delivery Policy provides detailed information on how we handle deliveries from our cloud kitchen located in Kithakanur, Bangalore, to your doorstep.
Effective Date: [Insert Date]
Delivery Area
Scope: We deliver across selected areas in Bangalore. Please check our website, claykitchen.in, to see if we deliver to your location.
Restrictions: Delivery areas are subject to change due to operational constraints.
Delivery Charges
Fees: Delivery fees may vary based on the distance from our kitchen to your delivery location. The applicable delivery fee will be displayed at checkout before you confirm your order.
Minimum Order: A minimum order value may be required for delivery. Orders below this value may be subject to additional delivery charges.
Delivery Times
Hours of Operation: Our delivery service is available during our business hours, which are listed on our website. Please note that these hours are subject to change during holidays or special occasions.
Estimated Delivery Time: We aim to deliver your order within [Insert Estimated Time, e.g., 30-45 minutes] of order confirmation. However, delivery times may vary based on weather conditions, traffic, and operational challenges.
Real-time Tracking: Once your order is on its way, you can track its progress through the link provided in your order confirmation email or directly on our website.
Order Handling
Packaging: Your order will be securely packaged to maintain the quality and temperature of our dishes.
Special Instructions: If you have specific delivery instructions, please include them with your order details or communicate them to our team promptly after placing your order.
Failed Deliveries
Unattended Orders: If you are not available to receive your order at the designated delivery address, we will attempt to contact you. If we cannot deliver the order due to your unavailability, it may result in a failed delivery, and you may be charged for the order.
Contact Information: Please ensure your contact details are accurate when placing an order to avoid delivery issues.
Changes and Cancellations
Modifications: If you need to modify your delivery address or time after placing an order, please contact us immediately. We will accommodate your request based on the status of your order.
Cancellations: Refer to our Cancellation and Refund Policy for information on order cancellations and refunds related to delivery issues.
Contact Information
If there are any questions regarding this privacy policy, you may contact us using the information below:
Website: claykitchen.in
Address: Door No – 96 & 96/1, Shop No 6 Halehalli Main Road,Kithaganur, Bangalore-36
Email: care@magizhfoods.com
This Shipping & Delivery was last updated on 11th Feb 2024.
